Returns & Exchanges
At Nalli Silk Sarees, we strive to ensure your complete satisfaction with our handcrafted weaves. If you are not entirely satisfied with your purchase, you may initiate a return or exchange within 7 days of delivery, provided the saree remains in its original condition with all tags intact.
Return Process
- 1.Initiate Request
Log into your account and navigate to the 'My Orders' section to select the item you wish to return and submit a formal request.
- 2.Quality Inspection
Ensure the saree is unwashed, unworn, and folded in its original packaging with the silk mark and price tags attached for our verification team.
- 3.Reverse Pickup
Once approved, we will arrange a complimentary reverse pickup from your registered address through our trusted logistics partners.
- 4.Refund Processing
After the product undergoes a successful quality check at our warehouse, your refund will be processed to the original payment mode within 7-10 business days.
